U.S – Jollibee Foods Corporation (JFC), North America has augmented its commitment to the highest standard of quality as it rapidly expands its footprint with digital Hazard Analysis Critical Control Points (HACCP) and temperature monitoring solutions from SmartSense by Digi, part of Digi International – a leading global provider of Internet of Things (IoT) connectivity solutions.

JFC is a dominant market leader in the Philippines operating a network of more than 1400 fast-food stores.

State-of-the-art sensors and digital task management tools from SmartSense by Digi ensure the highest quality of food and safety at all Jollibee, Chowking and Red Ribbon stores. The sensors are currently deployed in more than 100 retail locations across the U.S. and Canada.

“As JFC reaches new milestones, we are proud to continue providing the digital tools and safeguard its needs to uphold the excellence its loyal and growing customer base has come to expect. After years of success utilizing SmartSense digital task management and temperature monitoring, this additional rollout is a true testament to not only the effectiveness of our end-to-end restaurant solutions but also to JFC’s commitment to utilize state-of-the-art technology as it rapidly expands across the North American market.”

Kevin C. Riley, President SmartSense by Digi.


In addition to educating and training employees, food temperature and monitoring are crucial in eliminating the threat of foodborne illnesses to increase customer trust and satisfaction. While a strong dedication to food safety is already part of the JFC culture, the pandemic has only served to further solidify this commitment.

Through the products that SmartSense by Digi offers, JFC is able to confidently expand, with actionable insights across the entire enterprise that empower its teams with intuitive workflows, automated equipment monitoring and digital logs that maximize productivity and food quality.

“Food quality and sanitation is incredibly important not only to JFC but also our restaurant and store patrons. Part of our strategy is leveraging technology to make it easy for our team to monitor and comply with regulatory standards. As we plan for a total of 500 locations across North America over the next five-to-seven years—it gives us great assurance knowing we can rely on SmartSense by Digi not just for the present but well into the future.”

Maribeth Dela Cruz, President, Jollibee Group North America, Philippine Brands.


Digi International fashioned SmartSense to guard critical environments in food service, and transportation and logistics. From predicting equipment issues before they happen to remotely managing multi-site operations from a single cloud dashboard, large, medium-size and emerging brands are gaining a competitive edge by avoiding costly downtime, improving operational processes and increasing brand reputation.

JFC experienced double-digit sales growth across North America in 2020 whereas other restaurants buckled under the weight of a pandemic and several rounds of shutdowns. It attributes much of this success to its steadfast commitment to food quality, safety and cleanliness, which form the keystones of its operations.